There's a certain amount of serendipity that offers itself to any person who works on staff. But I have to be open to it, to be able to acknowledge that chance connection or a life lesson is often garnered during a pause rather than while railing to meet a deadline. This is my pause.
While writing an entry on Robert Coles' book, The Old Ones of New Mexico, for our particulars page for "The Inner Lives of Children" I re-read a profile about Señor and Señora Gallegos, owners of a small rural market known simply as "The Store." I was looking for quotes on the relationship between children and their grandparents. What I discovered were threads of wisdom for living a virtuous life as a businessperson during these economic times.
Our series on the spiritual and moral aspects of the economic downturn is called "Repossessing Virtue." Perhaps we here got that title wrong. Perhaps virtue isn't a matter of 'possession' at all but a series of tiny, indiscrete moments of character that emanates from within. You can no more own it than you can cage an electron. In my bones, I know that Señor Gallegos understands this better than most:
"The people near here like to come by every day. Some mothers send their husbands to the store each morning before breakfast. No wonder I have to be ready for them; they expect me to know by heart what they will be asking for. And why not? After all these years I'd be of no use if I couldn't predict what my customers want and need. Still, with age one has to think a little harder. So, about six-thirty I am picturing the men, and looking at the shelves to see that I have what they'll come for. Usually they don't even have to talk much when they enter. I look at them and go for the milk or some cereal or some cans—and of course, I have the doughnuts near the coffee. They put the money for the doughnuts in the glass jar; that is separate. The rest I ring up.
"We charge more than the big markets in the city. We must. We don't get to buy at the low prices a chain of stores can make the wholesale people set. Maybe one day there will be no stores like ours left. I apologize all the time to my customers. I tell them that if they would only drive twenty miles, they could do better. I know that some storekeepers like me have a fine time bleeding their customers—the people who can't travel or are in a hurry for something. But it is not in me to run that kind of business. I am too old to do a dance because I squeezed an extra nickel here, and a quarter there, out of some neighbors of mine. I would have nightmares, thinking of what they wished me: a long stretch in Hell. And I would belong there!
"The older I become, the more I think of others. Have I been a good husband and father? Will my friends think well of me when the casket with me in it moves down the street toward the cemetery? What will my cousins and my nephews and nieces and neighbors and customers think when they stand there and see me put to rest: 'He is a scoundrel who took away from the poor and cheated people by touching the scale with his hand and raised prices far beyond what was fair?' or 'He did the best he could, and tried to be honest, and had a smile on his face most of the time?' I cannot say for sure; maybe I have been more thoughtless and rude than I will ever know. When God gives you the extra time he has given me, it may be because he expects you to examine yourself very closely, and think about what you have done wrong. I know that when I was younger I worried about money: I wanted there to be some for our old age. Back then I thought: If we live to be sixty-five, or seventy, we will be lucky, and we will no doubt be weak and so our son will have to run the store all by himself. But we lived longer, and here I am, still opening the store, so that my son can have a decent sleep, and see his children off to school.
"I didn't grow rich; nor will my son. He would like to make more money, I know. He resembles me: he is torn between the desire to make money for his wife and children, and a great loyalty to our customers. How can you take more than is due you—especially when you know you are lucky to have the store and live comfortably as you do, and many of your customers aren't at all in the same shoes? I have no answers; I wish everyone in the world had enough to eat, good clothes, and a roof that doesn't leak over their heads. I tell our priest all the time that it is no joy, taking money from people who don’t have much, and who work so hard for the little they do have. He slaps me on the back and tells me that it is not me or Señora Gallegos or our son who are the enemies of the poor. He tells me about other stores he knows of, from his past work: the owners are politicians, and they push the people around and take every cent they can get. I feel good, hearing him speak well of me, but I still worry: God must know that I have had my moments of greed.
"There have been people I have not liked, and they have pushed me hard: Why do you charge such high prices? Why do you try to bleed us? I have tried to answer: it is trying and lonely running a store like this one, and if I give everything away, I will have to beg myself, rather than run the store. But I can hold firm; no one will knock me down, not when I think I am in the right. Sometimes I feel ready to fight; and sometimes I have said to myself, 'Take all you can get, because they are the mean ones, and they will only respect a man who is as mean as they are.' And you know, that is true: there are people on this earth who have contempt for a man who tries to be generous; he is seen as a fool, or up to some clever trick. That is God's way—to put many different kinds of people here, and let us all prove ourselves to him."