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In my life the way to encourage civil experiences like the kind illustrated in this segment is to be civil daily; not with an agenda of hoping one day to convince or sway an intended target.

There are folks in my community whom I see & recognize as local residents. I do not know them. I seek to hold their eye for a second: " I see you". If you hold my eye for a second you see: "I accept you". No words are spoken here; it would likely be considered inappropriate to say these things.
I say hello if the circumstances allow. It becomes safe in our community when we see each other. Our community becomes unsafe when we do not recognize each other.

Thank you for your work. cam